Privacy Policy - Beryl Glow Financial Management

Introduction

Beryl Glow ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website beryl-glow.com or use our financial consultation services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Data You Provide

We may collect personal information that you voluntarily provide to us when you:

Complete our contact or booking forms
Schedule a consultation
Subscribe to our communications
Contact us directly via email

This information may include:

Name and contact details (email address)
Information about your financial goals and concerns
Service preferences
Any other information you choose to provide

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns, including:

Browser type and version
Operating system
Pages visited and time spent
Referring website addresses
IP address (anonymised where possible)

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and schedule consultations
To provide our financial education and consultation services
To send you relevant information about our services (with your consent)
To improve our website and services
To comply with legal obligations
To protect our rights and interests

Legal Basis for Processing

Under UK GDPR, we process your personal data based on one or more of the following legal grounds:

Consent: You have given clear consent for us to process your personal data for a specific purpose
Contract: Processing is necessary for the performance of a contract with you
Legal obligation: Processing is necessary to comply with the law
Legitimate interests: Processing is necessary for our legitimate interests, provided these don't override your rights

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service providers: With trusted third parties who assist us in operating our website and conducting our business, subject to confidentiality agreements
Legal requirements: When required by law or to respond to legal process
Protection: To protect our rights, privacy, safety, or property

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For consultation records, we typically retain information for seven years in accordance with professional guidelines.

Your Rights

Under data protection legislation, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

International Transfers

Your information may be transferred to and processed in countries outside the UK. When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Beryl Glow
47 George Street
Edinburgh EH2 2HT
Email: [email protected]